# IELTS AI Coach v0.1.0 installed but Anna Chat says app is not installed

**URL:** <https://forum.anna.partners/t/ielts-ai-coach-v0-1-0-installed-but-anna-chat-says-app-is-not-installed/234>\
**Category:** Developers\
**Tags:** dev-kit, executa\
**Created:** [August 17, 2026, 2:28am UTC](https://forum.anna.partners/t/ielts-ai-coach-v0-1-0-installed-but-anna-chat-says-app-is-not-installed/234 "2026-08-17T02:28:41Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![mrashid172](https://avatars.discourse-cdn.com/v4/letter/m/58956e/32.png) [@mrashid172](https://forum.anna.partners/u/mrashid172)\
**Post date:** [August 17, 2026, 2:28am UTC](https://forum.anna.partners/t/ielts-ai-coach-v0-1-0-installed-but-anna-chat-says-app-is-not-installed/234/1 "2026-08-17T02:28:41Z")

</div>

Hi Anna Team,

I’m experiencing an installation-state issue while testing my **IELTS AI Coach v0.1.0**.

The app is successfully installed and appears under **Installed Apps** as IELTS AI Coach v0.1.0. However, when I select **#IELTS AI Coach** in Anna Chat and ask it to open the app, Anna reports that the app is not installed for my account.

The earlier `open_app_view` call returned:

**“open\_app\_view failed: app is not installed for this user.”**

### Steps to reproduce

1. Uploaded IELTS AI Coach successfully.
2. Cut version **0.1.0**.
3. Installed v0.1.0 from the Developer Console.
4. Confirmed it appears under **Installed Apps**.
5. Started a new Anna Chat.
6. Selected **#IELTS AI Coach**.
7. Asked: **“Open IELTS AI Coach.”**
8. Anna reports that the app is not installed.

### App details

- App: **IELTS AI Coach**
- Slug: `ielts-ai-coach`
- App ID: `176`
- Version: `0.1.0`
- Status: **In Review**

Anna Support confirmed by email that uploaded apps should be installable and testable before public review is completed, and suggested this could be an **installation-state/account-state mismatch between the Developer Console and Anna Chat**.

I’ve attached screenshots showing the Developer Console, Installed Apps page, and the error in Anna Chat.

Could you please check the installation state/app mapping for my account?

Thank you!

 ![Screenshot 1405-05-24 at 12.42.47](https://canada1.discourse-cdn.com/flex033/uploads/anna/original/1X/94be91c6dc53d8726273af80a9bcd6af022365d8.jpeg)

 ![Screenshot 1405-05-24 at 12.42.57](https://canada1.discourse-cdn.com/flex033/uploads/anna/original/1X/5728d5c2d569dcd4fa2597cb60b266850b6cf84e.png)